05 — Frequently asked questions
Everything buyers ask.
Answered clearly.
Whether you're deploying Relay for your own business or purchasing it for clients, here are the answers to the questions that come up most often — before, during and after a purchase.
05.01 · General
General
What Relay is, who it's for and how it's sold.
05.02 · Purchase
Purchase
Delivery, upgrades and what shows up in your inbox.
05.03 · License
License
Ownership, modification and deployment rights.
05.04 · Deployment
Deployment
Servers, timelines and the setup call.
05.05 · WhatsApp
Meta accounts, numbers and compliance.
05.06 · AI
AI
Providers, billing and where requests go.
05.07 · Customization
Customization
What our engineering team can build for you after purchase.
05.08 · Security
Security
Ownership, location and access.
05.09 · Support
Support
How help works during and after your window.
05.10 · Business
Business
Reselling, workspaces and branding.
Still have a question
Talk directly with
our engineering team.
If your question isn't covered here, we're happy to discuss your deployment, business requirements and custom development needs — with the engineers who actually ship the platform.