Compare
SelfCRM vs the usual WhatsApp tools.
Most WhatsApp providers look cheap on the pricing page and get expensive once you add AI, chatbots, seats and message markups. Here is what is included with SelfCRM, and what to check with anyone else.
| What matters | SelfCRM | What you often find elsewhere |
|---|---|---|
| AI that replies to customers | SelfAI auto-replies included from Growth, AI credits in every plan | Often a paid add-on, or priced per AI message |
| Team members | 5 on Starter, unlimited on Growth and above | Often a fixed number of seats, with a charge for each extra seat |
| Chatbots and automations | Visual automations in every plan, unlimited from Growth | Often a separate chatbot builder add-on, limited by number of bots |
| Meta's message charges | Passed through at Meta's rate, 0% markup | Some providers add a margin on every message |
| Deals and pipelines | Pipelines, catalogue and contacts in the same inbox | Often focused on broadcasts, with sales tracked in another tool |
| Keep the WhatsApp Business app | Yes, with Coexistence | Varies by provider |
| Export your data | Chats and contacts, any time | Varies by provider |
| Trial | 7 days of Growth, no card | Varies: free plans, limited trials or demos only |
| Moving from another tool | $49 once, free on any yearly plan | Usually not offered |
The right-hand column describes what is common across WhatsApp providers' public pricing pages, not any one company. Every provider is different, so check the details with them using the questions below. SelfCRM prices are in US dollars, excluding tax.
Another provider may suit you if
- You only need occasional broadcasts and a free plan is enough.
- You do not need AI replies, a team inbox or a sales pipeline.
- You must pay in local currency and your provider bills that way.
SelfCRM is built for you if
- You want SelfAI answering from your own price list and documents, included in your plan.
- You have a team and do not want to pay per extra seat on Growth and above.
- You sell on WhatsApp and want deals, pipelines and catalogue in the same inbox.
- You want Meta's message rates with nothing added on top.
Comparing providers?
Eight questions to ask every WhatsApp CRM.
Pricing pages are written to look simple. These questions show what you will actually pay and what you can actually do. Ask us the same ones. We will answer in writing.
- 1What is the real monthly price once I add the AI and chatbot features I need?
- 2How many team members are included, and what does each extra seat cost?
- 3Do they add anything on top of Meta's per-message rates?
- 4What happens to my chats and contacts if I leave? Can I export them?
- 5Can I keep using the WhatsApp Business app on my phone?
- 6Is the AI included, or priced per message or per add-on?
- 7What are the limits on tags, custom fields, segments and webhooks?
- 8What does support include on my plan, and how fast do they reply?
Switching? We move you over.
We bring your contacts, tags and templates from your current WhatsApp tool, so your team starts with their history intact. It is $49 once, and free on any yearly plan.
Try every Growth feature free for 7 days.
No card, no setup fee. Connect your number and see how many chats you were missing.