Shared team inbox
One WhatsApp number. Your whole team answering.
Every chat in one inbox, each with one clear owner. Route new enquiries automatically, leave private notes, and cover for teammates on leave. Nobody asks the customer to repeat themselves.
500+
businesses across 9 industries
7 days
free on Growth, no card
0%
markup on Meta's message rates
Seconds
for SelfAI to reply, day or night
Your business number lives on one phone. So does your revenue.
When every customer chat sits on a single phone, the business runs at the speed of whoever holds it. Holidays, sick days and staff changes become lost customers.
Chats get missed in the scroll
A new enquiry slides under twenty others and is found three days later.
Two people reply, or nobody does
Without ownership, the customer gets two answers, or none.
Context leaves with the person
When someone leaves, their chats and everything they knew go with them.
No idea who is fast and who is not
You cannot improve response time you cannot see.
Set up in minutes
- Step 1
Connect your number
Use the official Cloud API, and keep using the WhatsApp Business app on your phone with Coexistence.
- Step 2
Invite your team
Owner, Admin, Agent or Viewer roles. Branch-only visibility on Pro.
- Step 3
Set routing rules
Assign by number, team or turn, with working hours and leave cover, on Growth and above.
Built for teams that sell on WhatsApp
Automatic assignment
New chats go to the right person by number, team or round robin.
Private notes
Discuss a chat with colleagues without the customer seeing it.
Working hours and leave cover
Chats move to whoever is on duty and come back when the owner returns.
Quick replies
Saved answers triggered with a slash command, typed once and reused forever.
Full history on every contact
Every conversation writes to the contact record, exportable any time.
Mobile app
Answer from your phone without sharing one device.
Teams that rely on it
Real-estate agencies
Several agents on one number, each enquiry with one owner.
Multi-branch clinics and gyms
Each branch sees its own chats, management sees everything.
Restaurant groups
Several brands and outlets handled from one team view.
Agencies
Client conversations organised per brand in separate workspaces.
In our customers' words.
“Patients message us after clinic hours with the same few questions. The SelfAI answers them from our own information and the team picks up whatever needs a doctor. Fewer missed enquiries, and the front desk is calmer.”
Dr. Maulik Kaneriya
Healthcare · India
“Follow-up used to depend on someone remembering. Now every patient chat sits in one inbox with notes, and reminders go out on time. Fewer patients drop off between consultation and treatment.”
Dr. Nirav Patel
Healthcare · India
“Broadcasts let us share camp dates and care reminders with the right group of patients in minutes, without opening each chat.”
Dr. Namrata Mehta
Healthcare · India
“Our staff and I can see the whole conversation history before we reply, so patients never have to repeat themselves.”
Dr. Nagarajan Ramakrishnan
Healthcare · India
“One shared inbox for the clinic numbers. Nothing sits unanswered over a weekend any more.”
Dr. Sivaram Kannan
Healthcare · India
“Enquiries arrive at all hours from different countries. The SelfAI replies straight away with brochures and availability, and my team follows up the serious buyers the next morning.”
Sudhir Dhodakiya
Real estate · UAE
Loved by 500+ businesses across industries
From neighbourhood shops to household names, teams in India, the UAE, New Zealand and Germany run their WhatsApp on SelfCRM.
Official WhatsApp Cloud API
No unofficial tools
Your own Meta Business account
Your number stays yours
0% markup on Meta rates
You pay Meta's price
7-day free trial
No card needed
Export your data any time
Chats and contacts
Questions people ask.
Something else? Ask us directly.
Can several people use one WhatsApp number?
Yes. Through the official WhatsApp Business Platform, your whole team works from one number in SelfCRM, each on their own login.
Can I keep the WhatsApp Business app?
Yes. With Coexistence you keep using the app on your phone while every chat also appears in SelfCRM.
How many team members can I add?
Starter includes 5. Growth and above include unlimited team members.
Can I see who replied to what?
Yes. Each chat shows its owner and history, and reports show response times by teammate.
How do I try it?
Start a 7-day free trial of the Growth plan. No card needed. Connect your WhatsApp number, and if you stop, your data stays safe until you decide.
Give your team one inbox and one rulebook.
Invite your team during the free trial and see every chat, owner and reply time in one place.