WhatsApp CRM for the UK
WhatsApp is where your UK customers already are.
Customers would rather message than ring or wait on email. SelfCRM gives your team one WhatsApp inbox, AI that answers the routine questions, and broadcasts people chose to receive.
500+
businesses across 9 industries
7 days
free on Growth, no card
0%
markup on Meta's message rates
Seconds
for SelfAI to reply, day or night
Customers stopped answering calls. They still answer WhatsApp.
Bookings, quotes and after-sales questions have moved to messaging. Run that from one phone and you get slow replies, lost history and no oversight.
Missed calls become missed sales
People message instead, and expect the same speed.
Shared phones and personal numbers
No clear ownership and no record when staff move on.
Marketing needs consent
Broadcasts must go to people who opted in, through approved templates.
Data needs care
Customer conversations should be exportable and controlled by you.
What WhatsApp costs per message here.
Meta's rate for recipients in United Kingdom, rate card effective 1 July 2026, checked 25 October 2026. SelfCRM adds 0% on top.
Marketing
$0.0635
Utility
$0.0220
Authentication
$0.0220
Built for how UK teams work
Shared inbox with roles
Owner, Admin, Agent and Viewer access.
SelfAI for routine questions
Opening times, prices and availability, day or night.
Opt-in broadcasts
Approved templates to segments that asked to hear from you.
Export any time
Chats and contacts are yours to take.
DPA on Enterprise
Custom data processing agreements for regulated teams.
Official Cloud API
No unofficial tools, no grey-route numbers.
In our customers' words.
“Patients message us after clinic hours with the same few questions. The SelfAI answers them from our own information and the team picks up whatever needs a doctor. Fewer missed enquiries, and the front desk is calmer.”
Dr. Maulik Kaneriya
Healthcare · India
“Follow-up used to depend on someone remembering. Now every patient chat sits in one inbox with notes, and reminders go out on time. Fewer patients drop off between consultation and treatment.”
Dr. Nirav Patel
Healthcare · India
“Broadcasts let us share camp dates and care reminders with the right group of patients in minutes, without opening each chat.”
Dr. Namrata Mehta
Healthcare · India
“Our staff and I can see the whole conversation history before we reply, so patients never have to repeat themselves.”
Dr. Nagarajan Ramakrishnan
Healthcare · India
“One shared inbox for the clinic numbers. Nothing sits unanswered over a weekend any more.”
Dr. Sivaram Kannan
Healthcare · India
“Enquiries arrive at all hours from different countries. The SelfAI replies straight away with brochures and availability, and my team follows up the serious buyers the next morning.”
Sudhir Dhodakiya
Real estate · UAE
Loved by 500+ businesses across industries
From neighbourhood shops to household names, teams in India, the UAE, New Zealand and Germany run their WhatsApp on SelfCRM.
Official WhatsApp Cloud API
No unofficial tools
Your own Meta Business account
Your number stays yours
0% markup on Meta rates
You pay Meta's price
7-day free trial
No card needed
Export your data any time
Chats and contacts
Questions people ask.
Something else? Ask us directly.
Do you support UK businesses?
Yes. SelfCRM works anywhere the WhatsApp Business Platform is available, including the UK.
What currency are plans in?
US dollars. Meta's message charges follow its UK rate card and are passed through with 0% markup.
Can I get a data processing agreement?
A custom DPA is part of the Enterprise plan. Talk to us about your requirements.
Can I export my data?
Yes, chats and contacts, at any time.
How do I try it?
Start a 7-day free trial of the Growth plan. No card needed. Connect your WhatsApp number, and if you stop, your data stays safe until you decide.
Reply faster than the business down the road.
Start the free trial and connect your UK number today.